Delivery & Return
Free delivery is available on 1000s of products over ₹5,000. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
Samtech Instruments offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or Bluedart, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
Standard delivery Get it in 3-5 working days | |
|---|---|
Orders over ₹ 5,000: All day delivery. Order anytime: | FREE |
Orders under ₹5,000: All day delivery. Order anytime: | ₹150+ |
What do we mean by small? Just about everything under 1Kg.
Large items
Standard delivery Get it in 2-3 working days | |
|---|---|
All day Delivery from 9am - 4pm. Order anytime: | Fromu₹350 |
The big stuff. Products that heavy or have more volume
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 7 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the Samtech Instruments online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
We don't have this option available yet.
We only deliver order above Rs. 5000.
Customer have to pay shipping charges, we apply we minimal charges at our end.
About Samtech Instruments
SAMTECH is a renowned manufacturer of superior-quality laboratory instruments with over 20 years of experience in the field. Our products are exported to over 30 countries, reflecting the trust and confidence placed in our brand.
Our manufacturing unit in Ambala, India is staffed by a team of highly skilled glassblowers and technicians, giving us a competitive edge in delivering top-quality products at an exceptional value.
At SAMTECH, we strive for customer satisfaction and aim to exceed expectations by delivering high-quality products, competitive pricing, exceptional customer service, and timely delivery. Our commitment to customer delight is evident in every aspect of our business.
